Infinity Motorcycles: The Blog

Friday, 5 February 2010

A Quick Re-Cap on How Club Infinity Works.

We're almost at a milestone for Club Infinity Membership (there'll be a special offer newsletter when we hit the milestone that you won't want to miss) and we realised we hadn't explained it fully in any recent newsletters, so if you're new to it, here's a run through.

If you're not a member, can I just point out that it's FREE to join and you earn points for Club Infinity vouchers whenever you buy anything from our clothing and accessory stores. It's the most generous points card scheme in the bike industry.

Anyway, here's how it works:

Whenever you buy something from the clothing department at Infinity Motorcycles, you can collect Club Infinity points. Either present your card when you buy something, quote it when you call our Mail Order Department or type it when you place an order.

For every £1 spent, you accrue 4 points. Every thousand points is worth a £10 voucher. So £250 earns you a £10 voucher.

At the start of every month, Mark sends hundreds of vouchers in £10 denominations to our customers. If you've earned 1100 points, you'll receive a £10 voucher and the remaing 100 points will be rolled over.

When we run our extra points promotions, like the one we have on helmets and boots at present, we award 8 points per £1, so spending £125 is enough to earn a £10 voucher!


A few points to note:

Our Clothing and Accessories department till system works out the points, so we can't award the points at shows like the NEC of BMF, nor can we award points on bike sales or through our Parts and Service department, although we hope to be able to change that in the future.

We're gradually changing over points delivery from Post to Email. You'd be surprised at the number of people who receive a voucher in the post, stick it in a drawer and lose it - with an email, you just print it when you want to use it in store - you don't need to print it at all for Mail Order transactions (we can't accept them online yet though - our secure payment system is a bit too secure for that!). If you don't receive our newsletters, chances are we don't have your email address. Either ask for it to be updated when you are next instore, or email us with your name and card number and we'll add your email address to your Club Membership and send you our fortnightly newsletter. We don't advertise our discounts in the press any more, but we can do what we like in our newsletter (an example is pictured to the right) so often it's the only way we can tell our customers abut our offers!